SERVICE

4.0

NEW CAR SALES

5.0

241 ratings and 85 comments received in the last 90 days.

16 February 2022

Jake was fantastic. First time I have dealt with him but was very helpful and professional

14 February 2022

The team in Norwich were really helpful and kept me fully informed.

10 February 2022

I've always had a good experience with Norwich BMW. They took my old car in exchange and the whole process was very smooth

08 February 2022

Looked after very well and although the wait was too long for a new vehicle I was kept informed all the way

01 February 2022

The dealership kept fully informed though out the buying process

25 January 2022

Good communication, always answered my e-mails and the car was handed over seamlessly on the collection day! The car was straightforward to order and the figures were always clearly presented and I made numerous changes to the spec!

22 January 2022

Very well looked after throughout the sales process.

03 January 2022

Kept well informed of delays in production (obviously not dealers fault) Car preparation and collection experience was first class.

29 December 2021

Efficient informative service from Jake.

20 December 2021

Obvious to me, polite helpful, and nothing too much trouble.

22 February 2022

Excellent customer service and although the car was in the garage for over 2 weeks, I felt the communication was first class. Special mention to Kyle who kept me informed at all times about where we were with the gearbox replacement.

22 February 2022

From when I walked in to leaving everyone said hello in service department

21 February 2022

Good as usual.

21 February 2022

Second to Non absolutely on it

21 February 2022

Because they fixed the faults

21 February 2022

the young man who managed our booking was courteous and helpful, an excellent asset

19 February 2022

Perfectly ok repair. space to park, loan was like existing car. No excessive chuminess or obvious attempts to earn a good review beyond doing the job properly.

19 February 2022

Service manager took time to discuss with us what was being done and when the car would be ready

19 February 2022

Because I left feeling that I had, had first class service,

16 February 2022

Staff were friendly and efficient, work was done well and courtesy vehicle allowed me to use the day

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